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Terms & Conditions

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CHILDREN

We regret that we are unable to accept children under 12 years at Tri.

OCCUPANCY & EXTRA BEDS

All rates are based on an occupancy of 2 guests other than the Family Villa which is based on 4 guests. All Water Tower Rooms have 1 king-sized double bed only. Suites based on 4 guests. All Water Tower Rooms have 1 king-sized double bed only. Suites and Villas, in addition, have a day bed that can be made up as an extra bed. A third guest occupying the extra bed will be charged USD75 net, inclusive of service charge and taxes.

SINGLE OCCUPANCY

A reduction of USD25 net, inclusive of service charge and taxes, will be applied for any room occupied by just 1 person.

MINIMUM STAY

Please note that a minimum stay of 2 nights is required during Mid and Mid Plus seasons, and 3 nights in High Season.

CANCELLATIONS

Cancellations received inside of 14 days of arrival and no-shows will be charged at 100% of the entire reservation. Any cancellation/amendment should always be advised in writing.

BOARD BASIS

All rates are per room per night and include half board, (breakfast and dinner, (or lunch), excluding drinks), for 2 people.

DRIVER’S ACCOMMODATION

We are currently not able to provide accommodation for drivers. Please ensure alternative arrangements are made prior to arrival. We are able to provide limited accommodation for qualified National Guides at USD75 net per night, half board. If required please book this at the same time as your reservation.

TRANSFERS

We are 2.5hrs by road from Colombo International Airport on the expressway. We can arrange one-way transfers in an air-conditioned minivan from USD155 inclusive of service charge and taxes. If you are not coming from the airport we are 30mins from Galle and 15mins from the nearest expressway exit at Imaduwa. Finally if you are using the air-taxi service with Cinnamon Air, Koggala Lake is a designated landing zone. We can collect you from the air base and transfer you to resort by boat.

VISAS

Please note that Sri Lanka requires all visitors to have a valid visa for entry to the country. For touristic visits this can be obtained on arrival at the international airport or online prior to travel at www.eta.gov.lk/slvisa. If in any doubt consult your travel agent. Issued 01 May 2016 and supercedes all other rates. Valid for reservations from 15 Jul 2016 – 20 Jan 2018 or until further notice.